Ecommerce
Ecommerce agents that handle product discovery, orders, and support.
Help shoppers find products, check order status, and get answers from your catalog and policies.
Order supportProduct discoveryReturns and refundsAvailability checks
Nexaflow Ecommerce Agent
Shoppers get answers fast
Where is my order and can I swap the color?
Your order is on the way, and I can check whether the blue variant is available right now.
Order status and catalog lookup completed.
+Type a query...
40%Fewer WISMO tickets
15%Conversion increase
92%Automated resolution
Ecommerce scenarios
The same trusted agent can answer product questions, check order progress, and move the shopper toward the next step.
Product knowledge
Use the catalog and inventory data to answer buying questions accurately.
Order support
Give shoppers the status they need without sending them to another queue.
Conversion help
Keep product discovery and checkout guidance in one conversation.